This article from Primeast explores how AI is impacting change management. It argues that in the change space, AI is transforming task management and improving the effectiveness of change management by driving efficiency, providing predictive insights and automating routine tasks. It argues that with a more agile, data-driven approach, AI helps change managers lead smoother transitions in today’s rapidly evolving digital landscape, making organisational change more flexible and responsive.
The real value though, is that these efficiencies allow change managers to focus on leadership and the human aspects of change, helping them identify risks, address employee concerns and align talent with project needs in real-time.
We agree. The ‘AI impact’ story is similar, whatever the domain. AI reduces functional workload, brings efficiency, and opens the opportunity to focus on people. But we must take that opportunity. We need the courage not just to take the simple gains, but to invest in a more human world. The former without the latter takes us down the path of the ‘scary robots’. The latter is ultimately the vision for a better world.