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Proactive strategies for safe use of AI
As AI capabilities expand, concerns about privacy, bias, inequality, safety and security are growing. With this rapid advancement, it can be overwhelming for organisations to ensure their data remains safe. The most highly publicised issue is queries and content submitted to AI engines unintentionally entering the public domain. Typically, this happens because the engine ‘learns’…
How is AI influencing change management?
This article from Primeast explores how AI is impacting change management. It argues that in the change space, AI is transforming task management and improving the effectiveness of change management by driving efficiency, providing predictive insights and automating routine tasks. It argues that with a more agile, data-driven approach, AI helps change managers lead smoother…
Key strategies for using AI to create eLearning content
While AI tools and their use in content creation are no longer groundbreaking, it’s surprising how many people still struggle to craft effective prompts. Many users treat AI like a simple Google search, which limits the value they can gain from it. To make full use of the effectiveness of AI, mastering the art…
Lewin’s Change model
Are you a change manager or senior leader, looking to navigate transitions effectively? Check out this comprehensive post from July on Lewin’s Change Model. The model is a great tool for anyone planning or implementing organisational changes, from IT upgrades to company-wide restructuring. The article breaks down Lewin’s three-stage process – Unfreeze, Change, and Refreeze –…
We won the NZATD award for Best Online Learning Project!
We are over the moon to have won the NZATD Best Online Learning Project alongside Health NZ | Te Whatu Ora for the National Cervical Screening e-learning modules that we developed! This was very much a team effort, with close collaboration between Te Whatu Ora’s clinical experts and Synapsys learning designers. Te Whatu Ora…
Maximising the value of Ai in learning content.
The Gartner Hype Cycle is well-documented, and we’ve seen countless learning technologies pass through it. VR is a prime example of the trough of disillusionment that has swallowed up many enthusiasts. Ai, however, is different. It’s broken the curve, or at least the curve is of a scale and pace rarely seen. But just…
Te Wiki o te Reo Māori 2024 – A Forever Language
As Tāngata Tiriti, our commitment to building our reo Māori is an everyday thing. The trick has been to build te reo into our daily routines. We’ve landed on three ways that work for us During Tū Mai (our daily stand-ups) we check in on each other and our work for the day using te…
Synapsys is turning 20!
Kia ora! This month we’re off for a knees-up to celebrate that we’ve been supporting change in Aotearoa for 20 years. When we started out in 2004, the world was a simpler place. Learning was the domain of Human Resources and we helped HR teams deliver value across their businesses. We learnt though that…
Diagnosing the need for change
If you’re interested in frameworks and models for diagnosing the need for change, this article provides a useful summary of the more common diagnostic tools, including Weisbord’s Six Box Model, the Burke-Litwin Causal Model, Force Field Analysis and the 7S Framework. All of them stress the interrelated nature of change drivers and the need to…
Excited to announce: Our e-Learning project is a finalist at the NZATD Awards 2024
We’re thrilled to announce that the National Cervical Screening Programme e-learning initiative that we developed for Health New Zealand | Te Whatu Ora has been selected as a finalist for the NZATD Awards 2024 in the category of Best Online Learning Project! 🥳 We believe the learning we’ve developed is truly impactful, empowering individuals, and…
Free Training for Farm Advisors: The Our Land and Water Modules have now launched!
We are thrilled to announce the launch of the farm advisor modules we developed in partnership with Our Land and Water! This free training has been designed to support rural professionals in their work with farmers. It enhances their ability to identify effective mitigation actions for farm environment plans, communicate efficiently, and assist farm businesses…
Celebrating Success: Online Learning Modules for Beef + Lamb New Zealand
It has been great working with Beef + Lamb New Zealand to build farmer capability in developing integrated farm plans through the development of online learning modules. The integrated farm plans are a key pillar of farm productivity gains and good stewardship, and the programme helps farmers and their trusted advisors to create robust plans…
New Client top ticket items #3: Making the most of Ai rapid content authoring
We have the privilege of working across a wide range of sectors and organisations. Interestingly, we often find new clients asking the same questions. In this series of posts, we’ll address the most common challenges occupying people’s minds. Here’s #3: How do we make the most of Ai-powered Rapid Authoring Tools? Digital learning authoring systems…
The importance of a growth mindset in change and transformation
Image Source: Teaching a Growth Mindset – Carol Dweck (YouTube, Stanford) In this presentation, Carol Dweck from Stanford University explains how people’s views on their intelligence, talents and abilities affect their (and their organisation’s) performance. Carol argues, “Learning a growth mindset transforms the meaning of effort and difficulty. Students with a growth mindset take on…
Getting organisational buy-in for change
Image source: elearning.com This article from elearningindustry.com provides a useful list of things to think about when planning for e-learning programme development and rollout. In part, it speaks to how leadership support can improve adoption by communicating benefits, providing adequate resourcing and setting clear expectations. All good stuff when you have leadership team buy-in, but…
New Client Top Ticket Items #2: To Customise or Not…
We have the privilege of working across a huge range of sectors and organisations. So, it’s interesting that we often find new clients asking the same questions. In this series of posts, we’ll cut across the most common challenges occupying people’s minds. Here’s another big one: Whether to customise or not to customise your LMS/LXP…. …
Recharge and Relax: Making the Most of the Long Weekend
In just over one month, we will be heading into the second half of the year, making this upcoming long weekend the perfect time to recharge and relax. In such a fast-paced world, prioritising our well-being and making the most of these breaks matters. Whether your long weekend plans include spending time with loved ones,…
New client top ticket items #1: Making change stick
We have the privilege of working across a broad range of sectors and organisations. So, it’s interesting that we often find new clients asking the same questions. In this series of posts, we’ll cut across the most common challenges occupying people’s minds. Here’s a big one: How do we get confidence that we’ll achieve sustainable…
Exciting features of Totara v18
As a Totara Gold Partner, the Synapsys’ team is excited to work with the latest Totara v18! Among numerous new features, two stand out as particularly exciting for us! Firstly, the capability to duplicate learning programs significantly reduces administrative time. Whether you are a course administrator, a system administrator, or a course creator, you can…
Navigating Change: The Path Ahead with Synapsys NZ
Kia ora, At the end of each year we always feel tired, ready for a break. December 2023 felt different. There was a real sense of exhaustion across the board. We felt the relentless acceleration of change and the pressure to keep assimilating to it. We felt economic pressures – on us personally and on…
Synapsys take on big L&D trends for 2024
TrainingIndustry.com have identified three big L&D trends for 2024. Here’s our take on them, and a couple of others you may want to consider as well. 1. AI, EI, and growth mindset take centre stage. It’s difficult to disagree with the idea that responding to AI, building emotional intelligence, and having a growth mindset (being…
Merry Christmas from the Synapsys Team
Kia Ora Synapsys Whānau! As we wrap up an awesome, albeit challenging year, the Synapsys NZ crew came together to reflect on the year and think about the road ahead. We had a great time discussing ways of strengthening our relationships with our partners and extending a welcome to new members of our Synapsys whānau….
Smart learning technology in action
With over 20,000 learners, The Career Academy is an internationally recognised online education provider who partners with industry to help learners advance their careers. At that scale, operational efficiency goes hand in hand with seamless, compelling learning experiences. As their Totara partner, our job is to ensure their learning platform achieves both goals – compelling…
Navigating AI Challenges in Workplace Learning – podcast
In this very interesting episode of the Learning While Working Podcast Lars Hyland and Matt Linaker from Totara discuss how to navigate the challenges of AI in workplace learning. Lars emphasised the idea that generating content at a faster pace with the help of AI tools might not be advantageous if there is no connection…
Celebrate Te Wiki o te Reo Māori 2023
🌟 Celebrate Te Wiki o te Reo Māori 2023 with us! 🌟 As we embrace Te Wiki o te Reo Māori 2023, we thought we would share the resources we find most helpful as we build our language skills. Here’s what we love and recommend: 1️⃣ Te Aka Māori Dictionary – our favourite te reo dictionary,…
Synapsys Hacks: Keeping the ‘micro’ in microlearning
Keeping microlearning short is essential because it aligns with the way people learn in today’s fast-paced, attention-scarce world. Short, focused content improves engagement, retention, accessibility, and flexibility, making it an effective approach to training and education. To help you achieve your microlearnig objectives, Synapsys put together a practical design resource: Synapsys hacks: Keeping the ‘micro’…
AI Image Generators: Their Potential and Impact in Creative Work
We have been exploring Artificial Intelligence (AI) image generators – how they work, what they do, and if we can see a potential use of them in our work. AI content tools are currently a subject of discussion, and it is important to understand their functionality to make informed decisions about their usage. AI generators…
The SOLO Taxonomy; finding the Goldilocks Zone for learning activities
We believe that understanding the goals of a workplace learning solution is essential for creating the best experiences. If you’re clear about why your organisation wants your team to learn something, you’re in the best place to choose the optimal learning activities. It is helpful to determine how much depth of understanding is required for…
Effective governance of Learning Management System (LMS) – why is it still a struggle?
Iris Vermeren makes the important point in her article that you need to be clear about your learning strategy and goals if you’re going to get the most out of your LMS. Sounds simplistic, doesn’t it? It’s a no-brainer that an understanding of effective governance of your Learning Management System (LMS) is vital for creating…
Engage and Collaborate: Miro’s Role in Online Workshops
As online workshops have become more common, an ongoing challenge has been how to engage learners in the sessions. How do you recreate the participation and collaboration that happens when people are learning face-to-face? Miro is a really useful tool for online facilitation, we’ve been using it in workshops for project managers. Miro is an…
How long does it take? – Navigating learning design timeframes
One of the first conversations we have with many of our clients starts like this: I’ve already done a full learning needs analysis and gathered all the content; Can you start building learning content for us? People seem quite surprised when we still want to go through a discovery process before giving a final answer…
The Curse of Knowledge
Experts sometimes do not have good insights into what support is required by beginners. It’s natural when you think about it. Experts are experts because they’ve been working in a particular space for a long time. Think of something you can do extremely well. Can you remember what it was really like when you knew…
Unlocking Strategic Potential: From Self-Management Strategies to Cultural Transformation
This article https://hbr.org/2018/06/if-strategy-is-so-important-why-dont-we-make-time-for-it notes that many leaders struggle to prioritise time for strategic thinking, and proposes a series of self-management strategies to ‘make the time’. When we think about learning programmes we’ve developed that are truly strategic in their focus, we think it’s dubious that the main driver has been the personal management strategies…
Using Animation in E-Learning Design: Engage, Delight, and Educate Your Learners
At Synapsys, our Design Phase helps us to look at what formats will help your learners to succeed, based on the goals of your learning intervention and how you want your learners to feel about what you have to share with them. Bringing together the audience analysis with the options for interactions means the resulting…
Constraints, used properly, are the true drivers of innovation.
Constraints, used properly, are the true drivers of innovation. We always take the time early in the design process to establish a project’s real constraints and goals. Goals are great; they help us get clear on what we’re doing – they feel good. Constraints can be frustrating. They limit our thinking and sometimes mean exciting…
The Importance of User Testing
Have you ever thought how user testing can help learning designers improve their skills? We recently had an excellent experience that not only reinforced the importance of user testing, but also helped us understand learners’ needs better. Trust in the process enhances outcomes We were working on materials with Silver Fern Farms who have a…
5 tips to kick off a foolproof learning project
Great ideas need excellent execution. We asked our project managers for their recipe for starting a successful learning project. 1. Identify your subject matter experts (SMEs) early to ensure they have time available for the project. 2. Get SMEs involved early so they understand the planning process and can come on the…
Unlearning – where does it start?
A huge proportion of our learning experiences start with unlearning. Debunking myths, learning new tools, new processes… Pretty much any big systems implementation will require unlearning. It’s great when your learners are already open to new ideas and have a growth-oriented mindset. But how do we help them get there? We recently came across this…
Stages on the learning journey
At Synapsys, we see learning as being about helping the learners to move from one stage of understanding to another. It is important for us to have a solid grip on what you hope to achieve through the learning intervention, so we can support it. Are we trying to make people aware of what they…
Matariki – te Mātahi o te Tau
Matariki, the Māori New Year, is a special time when people, whānau, and communities come together to commemorate the past year, celebrate the present, and make plans for the upcoming year. It is a time for honouring the memories of our loved ones who are no longer with us, indulging in feasts and festivities with…
Learning Objectives as a House Design Metaphor
The thing about learning objectives is that they can be compared to designing a house. Just as you need to know the specific requirements of a person when building a house, you also need to understand the needs of learners when defining learning objectives. For instance, consider a family with three children, who are…
SLAM – Learning Theory Meets Practice
Sometimes it seems as though every expert has their own recipe for what a good learning solution looks like! At Synapsys we base our designs on research about what works for actual adult learners. The Synapsys Learning Activity Model – SLAM – brings together concepts from Gagné’s 9 events of instruction, Knowles’ principles of andragogy,…
Achieving Competency Excellence: Public Trust’s upgrade of TrustEd with Totara TXP16!
It’s one thing to create a competency framework for your organisation, but many find the process of effectively measuring staff achievement against it a much bigger challenge. Key to achieving this is a technology platform that makes the connection between frameworks, development pathways, and learning opportunities. Public Trust‘s recent upgrade of their TrustEd competency…
Digital Transformation: From tech change to behaviour change (5 of 5)
Go live is the real start line This is the fifth and final article in the series on ensuring your technology projects leverage learning to deliver the change and business value they are supposed to. Curious about what we discussed previously? Check out the previous articles! Part 1. “Using learning to make technology projects stick”…
Digital Transformation: From tech change to behaviour change (4 of 5)
Change happens when people get it This is the fourth article in the series on ensuring your technology projects deliver the change and business value they are supposed to. Read the first article here “Using learning to make technology projects stick” Read the second article here “Vision, what vision?“ Read the third article here “Change starts…
Digital Transformation: From tech change to behaviour change (3 of 5)
Change starts when the programme starts This is the third article in the series on ensuring your technology projects deliver the change and business value they are supposed to. Read the first article here “Using learning to make technology projects stick” Read the second article here “Vision, what vision?“ We all know the well-worn ‘truths’ about…
Digital Transformation: From tech change to behaviour change (2 of 5)
Vision, what vision? This is the second article in the series on ensuring your technology projects deliver the change and business value they are supposed to. Read the first article here “Using learning to make technology projects stick” Technology projects are an answer to a problem. Looking through business cases for tech implementations, we often…
Digital Transformation: From tech change to behaviour change (1 of 5)
Using learning to make technology projects stick Deloitte‘s recent “The nine trends reshaping government in 2023” report speaks of silos inside government shifting to collaborative ecosystems. Driven by trends such as accelerated technology and the rise of networked power, it describes how governments around the world are tailoring public services, bridging data networks and moving…
RNZCGP enhances learning experience for registrars with Totara TXP16
The Royal New Zealand College of General Practitioners (RNZCGP) recently upgraded their Totara TXP to boost their capability to deliver learning programmes to their registrars in a more accessible, engaging, and fulfilling way. The College uses the Totara platform to deliver General Practice Education Programme and Rural Hospital Medicine Training Programme for doctors who would…
Representing Bicultural New Zealand: Insights from Maire Smith on APEC 2021
In 2021, New Zealand was the host for APEC– a year-long, high-level diplomatic conference that would showcase New Zealand on the international stage. COVID-19 changed the game, with all interactions needing to move to an online platform on short notice. The APEC NZ team needed to move fast, not only taking the APEC – Asia-Pacific…